CX Intelligence Specialist, Innovation leader



  • Studies in Marketing, Advertising, statistics or similar
  • At least 2 years of experience in data analysis
  • Experience in data extraction process, report automation and dashboards creation
  • Advanced Excel skills
  • Knowledge about social media behavior
  • Excellent written and verbal communication skills
  • Attention to detail and problem solving skills
  • Autodidact
  • Ability to share and explain information to the team.
  • Bilingual (English and Spanish)
  • Media buy experience is a plus.


Cultural Fit

· Honesty.

· Relentlessly.

· Efficiency.

· Attention to detail.

· Analytical skills.

· Organization and planning.

· Fast Learning.

· Creativity and Innovation.

· Proactivity.

· Goal driven.

· Enthusiasm.

· High Standards.

· Communication Skills.

· Teamwork.

· Challenge willing.



Findasense is a fast-growing company. It has developed and deployed marketing and consumer interaction solutions to more than 40 markets over the last 4 years. Since 2011, our team has doubled its size every year, and now comprises more than 250 full-time professionals. Findasense is fully aimed and committed to creating an outstanding, global and networked organization, with innovation, creativity and smart client service practices at the heart of all operations and capabilities. We seek for humble, talented, and ambitious people with strong ‘can-do’ and ‘start-up’ attitude.


MISSION


Convert social media data to insights and identifying opportunities for stakeholders to improve their business and keep a curious and skeptic spirit and being enthusiastic for learning about anything and finding ways to discover new methods and solutions.


Main responsibilities:

  • Keep record of data and analysis from digital channels.
  • Consolidate, analyze and present data to the team.
  • Create qualitative and quantitative reports for the clients.
  • Show and communicate the digital media opportunities for the brand.
  • Social Media monitoring and Social Media listening.
  • Detect trends and highlights related to formats and tools in order to increase the social media performance.
  • Extract insights based on data.


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